Top Hotel in Downtown Houston Wins 2008 Quality Excellence Award
Crowne Plaza Houston - Downtown earned high honors at the 2008 Americas Investors and Leadership Conference, hosted by InterContinental Hotels Group.


    LOS ANGELES, CA, November 01, 2008 /Texas News Articles/ -- Top Houston, TX lodging Crowne Plaza Houston Downtown was one of the big winners this year at the 2008 Americas Investors and Leadership Conference in Los Angeles, an annual trade and awards show put on by brand-holder Intercontinental Hotels Group (IHG). Joining a select few properties that compose the top 5% of all IHG hotels in the Americas region, the Crowne Plaza was delighted to receive the Quality Excellence Award.

The Quality Excellence Award recognizes hotels that have maintained the highest standards in product quality, hotel operations and customer satisfaction throughout the previous review period. In deciding the winners, a panel of IHG senior executives reviewed the Overall Satisfaction ratings of every property in the region along with individual service and quality achievements until narrowing the list down to the top 5%. IHG brands in the running include Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites and Candlewood Suites.

Sal Kahtri, General Manager of the business hotel in downtown Houston, was honored to receive the award, saying, "We are committed to developing a strong culture of service excellence and are proud to be recognized for our outstanding guest service."

As part of this commitment, the hotel provides several unique Crowne Plaza amenities, including the exclusive Sleep Advantage Program which provides extensive sleep accommodations, and the business-friendly Meeting Success Program.

The IHG Americas Investors and Leadership Conference was held at the Los Angeles Convention Center and included trade events and workshops for hotel owners, franchisees, general managers and directors of sales along with the awards ceremony.

For more information about the award-winning Crowne Plaza Houston Downtown, visit the web site at http://www.cpdowntown.com/

About Crowne Plaza Houston Downtown:
Crowne Plaza Houston Downtown Hotel, the premier choice in downtown Houston hotels, provides an unequalled experience in Houston travel for both corporate and leisure guests. From tasty Houston hotel dining at Brazos Restaurant to the finest wedding and banquet facilities in Houston to all the remarkable Houston attractions, this stunning central Houston, TX hotel is the only way to have it all. For more information, visit the web site at http://www.cpdowntown.com/ or call 1-713-739-8800.

About InterContinental Hotels Group (IHG):
InterContinental Hotels Group (IHG) [LON:IHG, NYSE:IHG (ADRs)] is one of the world's largest hotel groups by number of rooms. IHG owns, manages, leases or franchises, through various subsidiaries, almost 4,000 hotels and more than 590,000 guest rooms in nearly 100 countries and territories around the world. The Group owns a portfolio of well recognised and respected hotel brands including InterContinental(R) Hotels & Resorts, Crowne Plaza(R) Hotels & Resorts, Holiday Inn(R) Hotels and Resorts, Holiday Inn Express(R), Staybridge Suites(R), Candlewood Suites(R) and Hotel Indigo(R), and also manages the world's largest hotel loyalty programme, Priority Club(R) Rewards with over 37 million members worldwide.

IHG's portfolio within the UK numbered 253 properties as of 31 March 2008, comprising one InterContinental, 17 Crowne Plaza, 117 Holiday Inn and 118 Express by Holiday Inn hotels

IHG pioneered the travel industry's first collaborative response to environmental issues as founder of the International Hotels and Environment Initiative (IHEI). The environment and local communities remain at the heart of IHG's global corporate responsibility focus. We're the first major hotel group to have measured our environmental and carbon footprints and we're in the process of setting reduction targets.

With more than 1,600 hotels in its development pipeline, IHG needs to find around 150,000 people over the next few years to meet its global expansion plans.

InterContinental Hotels Group PLC is the group's holding company and is incorporated in Great Britain and registered in England and Wales.

IHG offers information and online reservations for all its hotel brands at www.ihg.com and information for the Priority Club Rewards programme at www.priorityclub.com. For the latest news from IHG, visit our online Press Office at www.ihg.com/media.

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Press Release Contact Information:

Tanya Taylor
Crowne Plaza Houston Downtown
Director of Sales and Marketing
1700 Smith Street
Houston, TX
USA 77002
Voice: 713-495-7829
Fax: 713-739-8806
Website: Visit Our Website